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Americans revel in having choices. Fifty-five (permanent) flavors of Haagen-Daz ice cream, more models of cars than we can shake a stick
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Closing the communication loop is vital. Too often a business gets a request or complaint and takes action to resolve the situation
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How much are we driven by anxiety, by a desire for security? Karen Horney; 1885–1952, was a German psychoanalyst who postulated in
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In “Authentic Happiness,” Dr. Martin Seligman; 1942–, postulates that there are three paths to happiness: the pleasant life, the good life, and
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Do you want to see your biggest opponent? Look in the mirror. Want to see your biggest ally? Look in the mirror.
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“Cowboy Ethics: What Wall Street Can Learn From The Code Of The West,” by James P. Owen, is a book of heart
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Quality is conformance to specified standards. Goodness is an undefended term, even an emotional one. Even excellence is subjective, a value judgment
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Ah, difficult conversations. Those conversations we want to avoid, be it our neighbors’ noisy parties or the Team Members who seem to
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“The whole problem with the world is that fools and fanatics are always so certain of themselves, and wiser people so full
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Everyone wants to change the world, no one wants to change themselves. Truer still, we want others to change (our partner, our
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It may sound silly but it is true and we all know it: You can’t make money by going broke. Yet what
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Today, someone will change their life for the better. Why not you? Today, someone, somewhere will practice kindness to all. Why not