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Read time: 2 mins

One Thing Boldly Different Every Day

Lord, I love my routines! I eat at the same place almost every morning. The people there know me and greet me

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Read time: 5 mins

18 Simple Ways to make a Habit

Along the lines of finding new ways of being and behaving, here is some excellent and concise how-to advice on creating new

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Read time: 2 mins

We see the world as we are. We see the world as we expect to see.

Our expectations, our outlook on life, our personal norms, powerfully impact the world we see. This theme of self-fulfilling prophecy is one

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Expect the best; Inspect for what you expect.

You do not get what you expect, you get what you inspect. What gets measured gets done. What you choose to inspect

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Read time: 2 mins

Do not block the many because of the few

For the most part, I am blessed with excellent team members, associates, and partners. Their creativity, innovation, resourcefulness, and imagination are wonderful

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If there is nothing to do, do nothing.

One wintery day almost a decade and half ago, I was walking along the frozen Charles River in Cambridge, Massachusetts, having a

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Read time: 2 mins

Words Matter

An experiment in diagnosis bias* was once conducted at MIT. A class had just been seated when a college representative walked in

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Rules: For the guidance of the wise

Thesis: Rules are for the guidance of the wise and the blind obedience of fools. Rules are funny things. You need them,

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You’ve got time to lean, you’ve got time to clean.

Normally, I’m pretty happy when I visit my communities. A rare exception occurred the other day. Two Team Members in the office,

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Read time: 2 mins

The wise farmer does not cast seed on rocky ground

There are only 24 hours in a day, and while we are a generation fortunate enough to reasonably expect to exceed life

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Read time: < 1 min

Overdetermined

Something is said to be overdetermined when it is caused (determined) by multiple simultaneous sources, any one of which might be enough

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Read time: 2 mins

“Leaving for Hawaii”

Zig Ziglar, the motivational speaker and author, often told a story called “Leaving for Hawaii.” Stories are a great way to teach